We are a serious, academic school employing highly professional staff. Our purpose is to provide a quality service to all our customers in a friendly and caring environment. We aim to ensure that every student’s stay is both profitable and enjoyable and that all our students improve their English language skills, gain an insight into British life and culture and also enhance their knowledge and understanding of other cultures.
In everything we do we aim to:
- Ensure our service provision in all areas is of the highest possible quality
- Be fair, honourable, ethical, responsible and professional
- Show value and respect for everyone we deal with: students, agents, host families, other clients, and staff
- Promote core British values of democracy, individual liberty, tolerance, and the rule of law
- Provide a secure environment for work, study and relaxation
- Be respectful of and responsive to the needs and expectations of our customers
- Provide staff with opportunities for training and development
- Follow good professional and business practice
- Provide excellent value for money
- Maintain the commercial viability of the school
- Enhance the reputation of English language provision in the UK